Custom Gold Grillz Reviews (2026): Is CGG Legit?

Our Custom Gold Grillz reviews verdict in one line: Custom Gold Grillz (customgoldgrillz.com, often called CGG) is a legit US grillz maker with solid metal options and one of the most detailed fit warranties we've read. But its recent Trustpilot reviews are poor: all 5 reviews in the 3 months to November 12, 2026 are 1 star, mostly about delays and slow replies. Trustpilot itself warns that sample may not be representative.

We make custom moissanite grillz too, so we're not neutral. Everything below comes from Custom Gold Grillz's own product pages, policies and Trustpilot profile, read on November 12, 2026, with links so you can check it yourself. Where CGG beats us, we say so.

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Is Custom Gold Grillz legit?

Yes. Its refund policy names the business as First Vibes LLC, doing business as Custom Gold Grillz, with a P.O. box in Martinez, California. Support is by email at support@customgoldgrillz.com or by phone and text at (415) 413-4915, Monday to Friday, 9am to 5pm Pacific. It sells online only, with no in-person fittings or drop-offs.

Its About page says founder Garvin has been making grillz for more than 15 years and that pieces are made in CGG's own manufacturing facility. Its FAQ says the team has handled 140,000+ orders. Those are the company's own numbers, but they fit a long-running business: it publishes a full price list on every product page, a dated refund policy and a dated shipping policy.

"Legit" and "right for you" are different questions, though. The rest of this review covers what you pay, how long it takes, what recent customers say, and what happens if the fit or your plans change.

What recent Custom Gold Grillz reviews say

We don't quote all-time scores, because they mix in orders from years ago. We compare Trustpilot reviews from the last 3 months, using Trustpilot's own "Last 3 months" filter with all languages. That's the closest view of what ordering from each brand is like today.

Five reviews is a small sample for a company that says it has filled 140,000+ orders, and Trustpilot's own label on the profile says CGG hasn't invited customers to review recently, so its reviews may not be representative. Unhappy buyers tend to go looking for a review site; happy ones often don't. Keep that in mind.

Still, the complaints are specific and worth reading before you order. In the last 3 months they cover:

• Delays and mix-ups. One buyer of two caps said CGG received their molds on October 22 and later gave an estimate in the second week of December, after confusing their order with another.
• Fit. One buyer said both fangs fell out of a set that cost over $1,000.
• International costs. A buyer in Canada said they were charged $315 in duties on an order of just under $600, and that refusing the package meant a 20% fee.
• Color. One buyer said two 10k sets changed color within two months. CGG replied that it tested the piece and found genuine 10k gold, with surface oxidation in the grooves.
• Slow replies. One buyer said emails and calls went unanswered. CGG replied that it should have responded sooner and resolved the order with a refund.

To CGG's credit, it publicly replied to all five, and its policies already spell out the points behind several of them: duties are the buyer's cost, timelines are estimates, and there's a cancellation fee once your molds arrive.

Custom Gold Grillz price: what a set costs

Custom Gold Grillz prices depend on the metal, the setting and the number of teeth. Here is its fully iced moissanite set in the straight setting, one of the simplest iced styles it sells, with prices in US dollars as listed on customgoldgrillz.com on November 12, 2026, before tax and the mold kit.

In sterling silver that works out to $120 a tooth. Other settings cost more: its zig zag setting and its large center stone set are $840 for 6 teeth in sterling silver and $2,800 for a 10 and 10 set. Smaller pieces cost less. Its moissanite collection starts at $140 for an iced tip single tooth, and its FAQ gives a plain six-tooth bottom bridge bar at $150 in silver or $420 in 10k gold.

On top of the set price you pay the $30 mold kit unless you send your own molds. US shipping for finished grillz is $9.99, and US orders of $400 or more ship free. CGG also offers Shop Pay Installments, Affirm, Klarna and Afterpay, plus its own layaway plan from 10% down with up to 365 days to pay.

What are Custom Gold Grillz made of?

This is where CGG stands out. Its FAQ says solid-gold styles are 10k, 14k or 18k gold all the way through, in yellow, white or rose, and silver styles are solid .925 sterling silver. White gold carries a rhodium finish. It also sells NPG, a non-precious alloy with 18k gold plating, on some styles, and its FAQ says its earlier premade sets are plated. Each product page lists the metals for that design.

Its moissanite listings give the stones a VVS clarity grade and say they pass standard diamond testers. Its iced collection also includes natural diamond grillz and CZ options on some designs, so check the stone named on the product page before you pay.

A solid gold set isn't automatically better for everyone. In 10k gold the same set costs 2.5 times the sterling silver price, and in 18k more than 4 times, and its FAQ notes that lower karats can dull a little over time. If you want to know what the gold adds, our gold grillz pricing guide breaks it down.

How long do Custom Gold Grillz take?

CGG's production clock starts when it receives molds it can use, not when you order. From its shipping policy (last updated October 6, 2026):

1. Mold kit: ships within 1 to 2 business days, then 2 to 5 business days by USPS.
2. Your molds: you take impressions at home and post them back with the prepaid label. CGG checks every set before production.
3. Production: solid styles are estimated to ship 3 to 5 weeks after usable molds arrive. Iced styles and complex work such as opal, enamel or 3D designs take 4 to 6 weeks.
4. Delivery: 2 to 4 business days in the US for finished grillz. International delivery is 1 to 4 weeks after shipping, and CGG ships custom grillz to 16 countries including Canada and the UK.

Add those up and plan on roughly 6 to 9 weeks from order to delivery for an iced set in the US, depending on how fast you return your molds. CGG calls its times estimates, not guarantees, and says busy times like the holidays can take longer. If you need grillz for a date, order early.

Custom Gold Grillz refund policy and warranty

CGG's refund policy (last updated October 15, 2026) is one of the clearest we've read. It lists every fee in one place. Here's what matters for a custom set.

Cancelling a custom order

• Before your mold kit ships: full refund.
• After the kit ships, before your molds arrive: full refund minus the $30 kit.
• After your molds arrive, before they pass CGG's check: refund minus the kit and a 20% cancellation fee on the grillz price.
• After your molds pass the check: the order can't be cancelled or changed.
• More than 60 days after ordering: you get store credit instead of cash, unless CGG caused the problem. The credit doesn't expire.

Watch for extra charges after your molds are checked: $25 per missing tooth for a cosmetic filler, $25 per tooth for a bigger chip build-up, and 40% more per tooth in gold for very large teeth. CGG says it asks before adding any of these, and you can cancel with no fees at that point if you say no.

Fit and warranty

Fit and workmanship problems must be reported within 7 days of delivery, with photos and a short video. CGG then refits the piece once for free, adjusts again if needed, remakes it if adjusting can't fix a covered problem, and refunds you if it still can't make it right. That's stronger than most grillz warranties we've read, and it applies to iced sets. Single, double and triple caps get one free refit.

The limits: a stone that falls out is covered for 14 days after delivery. Normal wear, such as plating wearing down or silver tarnishing, isn't covered, and neither are fit problems from changes to your teeth. If you think a piece is under karat, CGG will test it with no time limit. After the warranty, a refit or repair is $70 in the US, and replacing up to 2 lost stones is $100.

Custom Gold Grillz vs Adamans: side by side

Here's how CGG's straight-set moissanite grillz in sterling silver compare with our Custom Full Iced Moissanite Grillz in Silver, the closest match in our range. Our prices are live on adamans.com as of November 12, 2026.

Where Custom Gold Grillz wins

• Solid metal. Its sets come in solid sterling silver or solid gold (a few styles also come in plated NPG), and you can choose 10k, 14k or 18k in three colors. Our grillz listings sell a silver or gold finish, not solid gold.
• Fit warranty. A free refit, then a remake or a refund if it still doesn't fit. Our policy has no separate fit warranty.
• Changing your mind. You can cancel until your molds pass its check. Our custom grillz can't be cancelled once ordered.
• Range and payment options. Natural diamond, opal, open face, bar and cap styles, plus financing and a 365-day layaway plan.
• Track record. More than 15 years making grillz, by its own account.

Where we win

• Price. $499.99 for 6 teeth vs $720, and $1,299.99 for a 20-tooth set vs $2,400 for its 10 and 10 in sterling silver. Part of that gap is the solid silver, so weigh it honestly.
• Recent reviews. About 245 Trustpilot reviews in the last 3 months averaging 4.57, against 5 reviews averaging 1.0.
• Warranty length. Our lifetime warranty covers loose or lost stones and fading of the finish for life. CGG covers lost stones for 14 days.
• Paperwork for the stones. Every set comes with a GRA report for the D color moissanite, and your mold kit ships the day you order with a prepaid return label.

Shop full iced moissanite grillz

How to check any grillz store before you order

Whether you buy from Custom Gold Grillz, us or anyone else, these five checks take ten minutes and save most bad orders:

1. Read the policy, not the product blurb. CGG's straight-set listing still mentions a complimentary mold kit, while its October 2026 refund policy lists a $30 kit. When the two disagree, the dated policy is what you're agreeing to.
2. Find the metal line. Solid sterling, solid gold, plated and NPG are very different products at very different prices.
3. Know when you can still cancel. With custom grillz, the refund window usually closes when your molds are approved or production starts.
4. Check the fit window for your style. Some stores give 7 days, some 14, and some exclude iced sets or caps.
5. Read recent reviews, not the all-time score. Filter Trustpilot to the last 3 months, and look at how many reviews there are, not just the average.

For styles, tooth counts and what drives the price, read our moissanite grillz guide. Comparing makers? Our Ice Giant grillz review uses the same checks.

Who should buy Custom Gold Grillz?

CGG is a good fit if you want solid gold or solid sterling silver, a specific style like opal or natural diamond, a fit warranty that ends in a remake or refund, or a payment plan. Order well ahead of any date, try the set the day it arrives, and keep your emails in writing.

We're the better fit if you want a full iced moissanite look for less money, a GRA report with your stones, and a lifetime warranty that covers lost stones and finish wear. You can see what our customers say in our Adamans reviews roundup.

Custom Gold Grillz reviews: common questions

Is Custom Gold Grillz legit?
Yes. It's run by First Vibes LLC in Martinez, California, publishes dated refund and shipping policies, and says it has filled 140,000+ orders over 15 years. Its recent Trustpilot reviews are poor, though: 5 reviews in the 3 months to November 12, 2026, all 1 star.

How much are Custom Gold Grillz?
As of November 12, 2026, its straight-set moissanite grillz cost $720 for 6 teeth in sterling silver, $1,800 in 10k gold and $3,300 in 18k gold. A 10 top and 10 bottom set is $2,400 in sterling silver. The mold kit is $30 extra.

How long do Custom Gold Grillz take?
Iced sets are estimated to ship 4 to 6 weeks after CGG receives usable molds, and solid sets 3 to 5 weeks. US delivery adds 2 to 4 business days.

Are Custom Gold Grillz real gold?
Its solid-gold styles are 10k, 14k or 18k gold all the way through, and its silver styles are solid .925 sterling. Some styles are NPG, a non-precious alloy with 18k gold plating, and each product page says which.

Can you cancel a Custom Gold Grillz order?
Yes, until your molds pass its check. After the kit ships you lose the $30 kit fee, and after your molds arrive there's also a 20% cancellation fee. Once the molds pass the check, the order can't be cancelled.

Do Custom Gold Grillz come with a warranty?
Yes. Fit and workmanship problems reported within 7 days get a free refit, then a remake or refund if needed. Lost stones are covered for 14 days, and normal wear isn't covered.